Privacy and Cookie Policy

This page was last changed on February 4, 2024, last checked on February 4, 2024 and applies to citizens and legal permanent residents of Canada.

At RGA Consulting inc we place great importance on the protection of your privacy and the security of your personal information. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data when you visit our website. We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties. Please take a moment to carefully read this policy and feel free to contact us if you have any questions or concerns.

Collection of Personal Information

When you use our website, we may collect personal information about you, such as your name, email address, phone number, etc. We only collect this information if you voluntarily provide it, for example, by filling out a contact form, subscribing to our newsletter, or placing an order through our online store. We commit to collecting only necessary and relevant information.

Use of Personal Information

We use the personal information we collect for the following purposes:

  • Providing the services you have requested, such as order processing, sending newsletters, or responding to your inquiries.
  • Enhancing your user experience by personalizing content and offers based on your interests and preferences.
  • Communicating with you regarding updates, promotions, or any other information related to our products or services.
  • Complying with any applicable legal or regulatory requirements.

Responsible for Personal Information

Our Data Protection Officer, is responsible for ensuring that your personal information is collected and processed in accordance with this policy. If you have any questions or requests relating to your personal information, please contact us

Protection of Personal Information

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure. We limit access to your information to only those employees or service providers who need it to provide you with services or ensure the operation of our website. Additionally, we use encryption protocols and firewalls to secure sensitive data.

Use of Cookies

Our website, (hereinafter: “the website”), uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. They help us collect information such as the pages you visit, the duration of your visit, language preferences, etc. This information assists us in analyzing trends, improving our website, and providing you with personalized content.

We automatically collect the following information through cookies or similar technologies:

Type and version of browser used

IP address

Page leading to website

Geographical location

Amount of time spent on the website

Internet Service Provider Identity

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept”, you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You have control over cookies and can choose to accept or reject them. You can modify your browser settings to disable cookies or receive a notification when cookies are sent. Please note that disabling cookies may limit certain features of our website.

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We use reCAPTCHA for protection.

Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

Advertising cookies

On this website we may use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

You can object to the tracking by these cookies by clicking the “Manage Consent” button.

Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. Like YouTube, Google and Google Analytics.

Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes unless you provide us with explicit consent. However, we may share your information with third-party service providers who assist us in managing our website, processing payments, sending newsletters, etc. We ensure that these third parties adhere to strict security and confidentiality standards.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected unless otherwise required by law. We take measures to ensure that your information is processed securely and in accordance with this policy.


To protect your personal data, we take reasonable precautions to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

For example, we have on our website: Firewall

Internally, we ensure:

Make frequent backups

Give access to data only to authorized people who need to access it as part of their work

and others setups. If you have any questions regarding the security of your personal data, please send us an email via the “Contact” section of our website or directly to

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may object to the processing;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

Policy Updates

We reserve the right to update this Privacy and Cookie Policy at any time. The modifications will be published on our website and will take effect upon publication. We encourage you to regularly review this policy to stay informed of any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy, please contact us by using the following contact details:

RGA Consulting Inc

To the attention of the person responsible for the protection of personal information

Rabih G Azar, CPA
301 St Elzear West Boulevard, Suite 201
Laval (Quebec)
H7L 3N5
Phone number: 514 294-1717

450 663-8453

Effective Date: January 1st 2024

Thank you for trusting RGA Consulting inc. with the management of your personal information. We are committed to treating it with care and respect.